Shock absorbers KONI or Sachs

I daily Koni Special Actives like the other guy, love them.

My roads are also NOT well maintained and the Koni shocks/struts are more comfortable than the M-Sport shocks/struts I started with.

If a 2nd opinion actually confirms that shocks/struts are worn, my approach would be to replace with upgrade - Koni or Bilstein. Not much different than what you're being quoted cost-wise and easily run for 100k mi +. I think my ride/handling improved with Koni Yellow and Eibach springs on my 2019, though it's definitely more GTi/R and less "plush" than stock eGolf.

When I recieved the car, it needed brakes immediately. I then proceeded to go through the whole car. Especially the underside. I removed the entire front and rear suspension along with the rear subframe. Replaced all arms including upgrading to the R129 front lowers which allow clearance for bigger brakes, bushings, ball joints, tie rods, center drag link, engine and trans mounts, C/V axles, flex disc, front and rear brakes and larger rear sway bar with metal links. I lowered the car with H&R non SLS springs and Koni shocks.

I have been running koni yellows with oem springs. Great for daily

I have Koni yellow shocks and eibach lowering springs and it's really worth the money. The rebound on the yellow's is also adjustable so you can make them softer if you'd like.

Had them on for years with swift spec R springs. On 16s with 215/45 tires the ride is about a million times better than stock.

My local BMW shop suggested the OEM replacement Sachs and I agreed. Im very happy with them. Made the bumps much more manageable while still retaining that BMW stiffness we love about these cars.

I've been thru multiple sets of the Oranges and the current set have around 20k on the rear and 45k on the front. The rebound damping has always been sub par on these IMO.

I did koni str.t shocks and struts and H&R super sport lowering springs and it was cheaper than coilovers but I honestly regret just not getting some bc br coilovers