Windshield Pilkington or OEM Volkswagen

If you can, avoid using Subaru glass for the replacement. I replaced mine with a pilkington windshield and it isn’t as sensitive to cracks spreading.

Toyota used an acoustic windshield on the 2006-2009 refresh. If you own an earlier model it can be installed as an upgrade. You can also get a shaded windshield - I asked Safelite to see if that was an option. They installed a Pilkington.

Ask for Pilkington -\n\nThe glass is not what costs its the calibrations - Glass - 400-500 depending on location and brand

Autoglass replaced my windshield with original VW one. Great service.

I have a Pilkington Windshield. Been on the Jeep for over 10yrs now. Went over 8yrs with no chips/cracks. It now has 2 small chips that have not spread in over 2 years.

I've found that its more common with Pilkington than any other brand, but as another said, defects and delamination can happen with OEM parts as well.

I just got my Impreza windshield replaced with Pilkington after seeing comments in various Subaru subs. The glass is just okay, it has a weird but minor horizontal wavy spot and no idea if it’ll actually be more durable in the long run. It did calibrate fine and EyeSight seems to be working without issue.

I bought mine with an aftermarket replacement pilkington glass already installed - not sure for how long. So it's been on their at least 7 years now and the quality has degraded more than any other car I've had. There are no cracks or major dings but it just has microscopic pitting all over that glares in the right light. I can clean and claybar it to perfection and it's still not great.

It took a month for me to make Safelite to replace my cracked windshield to the new Pilkington.

I have OEM coverage in my insurance policy, so I had to negotiate Pilkington instead of OEM windshield. They approved Pilkington and created an order to Safelite.

Once I came to the appointment, I found they ordered OEM instead and wanted to install OEM. Took the car back and asked them to order Pilkington, rescheduled for 5 days later.

7 days later came and found out they forgot to order one. Offered to install OEM instead. Asked them to order Pilkington and reschedule the appointment.

Another 7 days later came to them again, they said the new windshield is non-oem, asked them to double-check what vendor is exactly. And it was FUYAO. I declined to install fuyao and asked to order the glass I want at past.

7 days later next appointment - they confirmed Pilkington has come, ready to install. Left a car, was told everything will be ready in 3 hours. 1 hour later incoming call from them: “It happened the windshield we’ve got is for previous outback generation, not compatible with yours. Would you like to have FUYAO instead? We already removed your old windshield”. I declined this, I was struggling with them to have Pilkington, and didn’t want to back down. Told them they owe me a loaner car if my is not drivable, and I will wait for my Pilkington glass. 20 minutes later their manager called me and offered me to install FUYAO as a temporary solution, they will order Pilkington and once it will come they’ll replace it. And that I (insurance) will pay only for one glass. So I agreed, they installed the new Fuyao, recalibrated EyeSight (they even left lane-assist enabled). The glass was crystal clear, they cleaned it.

In 10 days Pilkington glass had come, I drove the car to them, they replaced fuyao to Pilkington. The new windshield was not clean as the previous one, and I also doubt they made recalibration one more time (lane keep assist was disabled).

Coming home I found they lose windshield cowling clips, one was absent, the second one was incorrect bigger size and didn’t fit the body hole. They grabbed it from the intake collector resonator mount.

So, overall, I disappointed of their work and organizational quality.

Stay away from Pilkington the plastic cover never works on their glass.